Start a Conversation

Unsolved

This post is more than 5 years old

5210

July 20th, 2013 10:00

Alienware M17x R3 SSD not detected

A few months back I had noticed that my laptop was starting to run much, much slower. The start up process seemed to have changed as well. I ended up doing a clean reinstall of Windows and just started over. Well, it still was running pretty slow. I just realized earlier today that my SSD is not longer being detected inside of Windows or in the BIOS. What can I do to try and troubleshoot the problem?

Thank you!

9 Legend

 • 

87.5K Posts

July 20th, 2013 10:00

You can disconnect and reconnect the drive - if it's then still not seen, it's dead.

2 Posts

July 21st, 2013 17:00

If it's dead, would Dell be able to replace if I am under warranty still? I have XPS technical support.

No Events found!

Top