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67578
Alienware MX17 Failing to boot in UEFI
Hi Folks,
Im just wondering if anyone has experienced a failure to boot using UEFI. My system seems to boot fine from the legacy boot but not the first.
Please Help...
Also Here are my current spec and system config pulled from dell support.
General Information
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Service Tag
<ADMIN NOTE: Service tag removed per privacy policy>
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Express Service Code
<ADMIN NOTE: Express service code removed per privacy policy>
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Computer Model
Alienware 17
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BIOS Vendor
Alienware
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BIOS Version
A14
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BIOS Date
24/09/2014
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OS Version
Microsoft Windows 8
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Processor
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Manufacturer
Intel(R) Core(TM) i7-4900MQ CPU @ 2.80GHz
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Clock Speed
2.8Ghz
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L2 Cache Size
256
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Memory
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Available Memory
89.19 %
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Page File Size
40,371.0MB
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Available Page File
100.00 %
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Virtual Memory
40,371.0MB
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Available Virtual Memory
90.86 %
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JDIMM3
8,192.0MB
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JDIMM1
8,192.0MB
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JDIMM4
8,192.0MB
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JDIMM2
8,192.0MB
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Storage
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Drive
C:
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Type
3
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Drive Size
238.3GB
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Total Available Space
111.7GB
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Used Space
126.6GB
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Drive
D:
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Type
3
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Drive Size
698.2GB
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Total Available Space
365.4GB
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Used Space
332.9GB
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Drive
E:
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Type
5
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Drive Size
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Total Available Space
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Used Space
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Hardware
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Type
Description
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DVD/CD-ROM Drives
HL-DT-ST DVDRWBD CA40N
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Disk Drives
WDC WD7500BPKX-75HPJT0
LITEONIT LMT-256M6M mSATA 256GB
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Display Adapters
NVIDIA GeForce GTX 780M
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IDE ATA/ATAPI Controllers
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Keyboards,Mice & Pointing Devices
Razer Naga Epic
Synaptics SMBus TouchPad
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Monitors
Acer S231HL(Analog)
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Sound Devices
Realtek High Definition Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
NVIDIA High Definition Audio
Bluetooth Hands-free Audio
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USB Controllers
Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D
Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26
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<ADMIN NOTE: Service tag removed per privacy policy>
Alienware - Rodrigo
7 Technologist
7 Technologist
•
4.4K Posts
0
March 23rd, 2016 15:00
Hi,
If your system only boots in Legacy mode, Windows was probably installed using the Legacy boot mode option. Did you recently reinstall Windows?
Kickn911
3 Posts
0
March 23rd, 2016 23:00
Originally i re-installed windows using the uefi mode and it ran till i restarted it then i would get a black screen and no hdd activity. So i restarted it again and booted via legacy boot and it started up with no issues. This also included no missing data. I then tried to re-install windows again via cd provided and it did not recognize the drivers required even after downloading. At this point in time it functions without fail booting through the legacy boot.
Alienware - Rodrigo
7 Technologist
7 Technologist
•
4.4K Posts
0
March 24th, 2016 12:00
Hi,
I'm not sure how that may have happened. As far as I know, If you install Windows using the wrong mode, you won't be able to use the features of that firmware mode without reformatting the drive. Which drivers did it not recognize when you tried to install Windows?
Kickn911
3 Posts
0
March 25th, 2016 19:00
I beleive it is the inrial chipset or hdd drivers. I tried using the resource disk that was provided but it still did not recognize them.