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February 24th, 2010 05:00

Alienware Tactx Mouse - AlienFX error - Color does not change

Hi, I have Alienware M15x with Tactx Mouse. I have installed latest command center but problem continues. Whenever i try to change my mouses led color I got an error notification as;

System.NullReferenceException: Object reference not set to an instance of an object.
   at AlienLabs.AlienFX.Editor.EditorCustomControl.zoneLedMap_GroupClicked(String groupID)
   at AlienLabs.AlienFX.Editor.ZoneLedMapControl.modelCanvas_MaskClicked(FrameworkElement mask)
   at AlienLabs.AlienFX.ModelResources.ModelCanvas.Mask_MouseLeftButtonDown(Object sender, MouseButtonEventArgs e)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
   at System.Windows.UIElement.OnMouseDownThunk(Object sender, MouseButtonEventArgs e)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at System.Windows.UIElement.RaiseEvent(RoutedEventArgs args, Boolean trusted)
   at System.Windows.Input.InputManager.ProcessStagingArea()
   at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
   at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
   at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
   at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)

31 Posts

February 24th, 2010 06:00

Which model of computer do you have? The Area-51 series have known issues.

30 Posts

February 24th, 2010 12:00

it is an issue with version 05 of Command Center which has gad a number of problems: a revision is pending and should be posted soon.

Meanwhile, if you roll back to and/or re-install the previous version of command center that should resolve your problem.

91 Posts

February 24th, 2010 21:00

my post got deleted.. wierd..

all i wanted to say was "the Tactx mouse is the only good thing I ever bought from dell. both my computers had problems..."

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