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8 Wizard

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17K Posts

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July 1st, 2017 19:00

Alienware Update does not work

On my Aurora-R6, Alienware Update doesn't seem to work.
- New files are available at support.dell.com, but none are available in the program (it just says everything is up to date)..

- It does not update itself either. Isn't that pretty much a requirement for these kinds of programs?

  

I've tried Alienware Update v1.9.20.0  and a clean-install of Dell Update v1.9.14.0 (recently posted in Aurora-R6 file area).

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July 2nd, 2017 14:00

have you tried to turn off and on your PC?

8 Wizard

 • 

17K Posts

July 2nd, 2017 19:00

Yes. It worked once (months ago) but hasn't been showing updates since.

 

Installer is interesting. It appear that there is only "Dell Update" installer file. If you are on a Dell, it installs as "Dell Update". However, if you are on an Alienware computer, it installs as "Alienware Update" in Programs & Features.

July 3rd, 2017 03:00

Send Me a Private Message With Your Service Tag So I Can Look Into Your Case.

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