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Alienware X51 sound problem
I bought my X51 last year and then upgraded the OS to windows 8 by myself.
I updated the bios and drivers accordingly , the audio worked fine at first BUT when I bought a new Sony TV monitor (KDL-22EX520) recently and started hooking it up to the computer using HDMI cable instead of DVI cable + audio cable, the sound would cut out randomly. For example, I play a song in Itunes and pause it for a minute, I replay again and then NO SOUND!!! Each time I have to log out and log in again to get the sound back and it is really annoying.
Is it a driver problem or anything related to the graphics card GTX555? Please help.
DELL-Ravi Ch
7 Technologist
7 Technologist
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7.1K Posts
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September 27th, 2013 02:00
Hi ikarirei,
I would suggest you to update the BIOS, chipset, audio and video card drivers using the links below in sequence to check if it fixes the issue.
BIOS : http://dell.to/1dNIBk6
Chipset : http://dell.to/1eLRJbU
Chipset 2 : http://dell.to/1ftOlnd
Audio : http://dell.to/192sboy
Video : http://dell.to/1h7MT5v
Also, please check with known good HDMI cable if the issue reoccurs.
Please let me know if this helps.
DELL-Pablo R
158 Posts
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September 27th, 2013 10:00
Be sure to have the correct audio settings as well. We wrote an article to deal with these type of issues.