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crconley47

updated

15 years ago

C

crconley47

11 Posts

0

30070

December 30th, 2011 12:00

Area-51 Thermal Controller error message

error:

System.Runtime.InteropServices.COMException (0x80010002): Call was canceled by the message filter. (Exception from HRESULT: 0x80010002 (RPC_E_CALL_CANCELED))
   at System.Management.ManagementScope.Initialize()
   at System.Management.ManagementEventWatcher.Initialize()
   at System.Management.ManagementEventWatcher.Start()
   at AlienLabs.ThermalControls.DeviceDiscovery.Classes.DeviceWatcherClass.Start()
   at AlienLabs.ThermalControls.DeviceDiscovery.ObjectFactory.NewThermalControlsDeviceDiscovery()
   at AlienLabs.ThermalControls.Domain.ObjectFactory.get_DiscoveryService()
   at AlienLabs.ThermalControls.Controller.Main..ctor()
   at AlienLabs.ThermalControls.Controller.App.AppStartup(Object sender, StartupEventArgs args)
   at System.Windows.Application.<.ctor>b__1(Object unused)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

System.Runtime.InteropServices.COMException (0x80010002): Call was canceled by the message filter. (Exception from HRESULT: 0x80010002 (RPC_E_CALL_CANCELED))
   at System.Management.ThreadDispatch.Start()
   at System.Management.ManagementScope.Initialize()
   at System.Management.ManagementEventWatcher.Initialize()
   at System.Management.ManagementEventWatcher.Start()
   at AlienLabs.AlienFX.DeviceDiscovery.Classes.DeviceWatcherClass.StartHidDeviceInsertedWatcher()
   at AlienLabs.AlienFX.DeviceDiscovery.Classes.DeviceWatcherClass.Start()
   at AlienLabs.AlienFX.DeviceDiscovery.Classes.AlienFXDeviceDiscoveryService.RegisterForDevicesEvents()
   at AlienLabs.AlienFX.DeviceDiscovery.ObjectFactory.NewAlienFXDeviceDiscovery()
   at AlienLabs.AlienFX.Tools.Classes.ObjectFactory.get_DiscoveryService()
   at AlienLabs.AlienFX.Tools.Classes.ObjectFactory.NewAlienFXDeviceRepository()
   at AlienLabs.AlienFX.Tools.Classes.ObjectFactory.get_AlienFXDeviceRepository()
   at AlienLabs.AlienFX.Controller.LightsZoneController..ctor()
   at AlienLabs.AlienFX.Controller.ControllerMainForm.initializeLightController()
   at AlienLabs.AlienFX.Controller.ControllerMainForm..ctor()
   at AlienLabs.AlienFX.Controller.Program.Main(String[] args)

any help would be grateful.

  • Swifty991

    22 Posts

    782

    0

    Posted December 30th, 2011 12:00

    Have you tried re-installing command centre. Dont use the one on your resource disc get the one online from dell. If not contact customer support.

  • crconley47

    11 Posts

    782

    0

    Posted December 30th, 2011 12:00

    No I haven't tried re-installing CC. Where do I find it?

  • Tesla1856

    10 Wizard

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    18077 Posts

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    71916 Points

    782

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    Posted December 30th, 2011 13:00

    That long error message usually means the CC software is having a problem communicating with the MIO-board (because it is locked up, in a loop, or possibly even bad or "bricked".

    Short-Easy CommandCenter Upgrade:

    Note: Never use the Upgrade feature inside Command Center

    Turn off or exit Anti-Virus protection.

    Download latest version save to desktop.

    Click Start, Control Panel, Programs and Features, Double click to uninstall Command Center

    Follow the prompts for the uninstall

    After system reboots and Windows starts completely, Shut Down Windows and power-down the system all the way

    After a few seconds, unplug power cord from back of your PC

    Press and hold the power button for 15 Seconds to drain residual power from MIO board to further reset it

    and to help insure a trouble-free CC install.

    Plug in power and boot-up system. Turn off anti Virus protection. Double Click CC installer and follow prompts to install.

    Reboot at end. Setup Command Center and test lights and fans.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • Swifty991

    22 Posts

    782

    0

    Posted December 30th, 2011 13:00

    If it does not work than your MIO Board may be faulty. If your system is still in warranty Dell will Happily replace it for free. You can email them or phone them but phone gets the quickest result.

  • crconley47

    11 Posts

    782

    0

    Posted December 30th, 2011 13:00

    Alienware_Command-Center-Des_A05_R308775 is the latest? Give me a minute or 2 to install. be back

  • Swifty991

    22 Posts

    782

    0

    Posted December 30th, 2011 13:00

    Go here: www.dell.com/.../DriversHome  enter the service tag of your pc and it will bring up a list its under applications.

  • crconley47

    11 Posts

    782

    0

    Posted December 30th, 2011 13:00

    okay. i c this will take longer. just saw a humming bird. katy, tx. winter here sort of. will start installation, feed bird and get back in an hour or so!

    bye. :-)

  • crconley47

    11 Posts

    782

    0

    Posted December 30th, 2011 13:00

    Time will tell if that works. The warranty has expired and the yearly maintenance fee was 2 high to renew.

    Thanks 4 your help!

  • crconley47

    11 Posts

    782

    0

    Posted December 30th, 2011 14:00

    Lights change and fans change. so i guess it is okay. thanks again.