Self-repair, Maintain, or Upgrade Parts for Your Dell Device
Customers have the option to continue to self-repair, upgrade, and maintain their Dell devices after their original hardware warranty has expired. Dell provides several options to assist customers with updating hardware, diagnosing issues, and replacing parts.
To get started, find your device model by using your Service Tag or Serial Number:
If you purchased your Dell device in a location that is not serviced directly by Dell, parts and repair service options will not be listed. Contact your reseller for information on parts and repair service options.
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AR Assisted Parts Replacement | Documentation |
| Use Dell AR Assistant to guide you through replacing parts on your Dell | Reference Owner’s Guides and teardown manuals |
Learn More | Manuals |
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Diagnostics | Drivers and BIOS |
| Run a quick test or identify your product to see more diagnostic options | Identify your product to get the latest available updates |
Run Diagnostics | Find Drivers |
Video Resources
Tutorial on Dell AR assistant walkthrough
Dell Technologies has introduced an Augmented Reality (AR) Assistant that allows customers to replace parts with ease. The AR Assistant is a smartphone application that guides customers through the parts replacement process. Customers can download the app from the iOS and Google Play stores and choose their system model and the part that needs to be replaced. The app provides step-by-step instructions and enables customers to view the process from any angle. Once the part is replaced, customers can run Dell diagnostics to confirm the issue is resolved. The app does not require customers to log in or store any personal information. This technology is a helpful resource for customers' hardware replacement.
How to scan your system hardware using SupportAssist for Home PCs
The video explains how to use SupportAssist to scan your system hardware for identifying and resolving hardware issues. You can perform a quick hardware scan, scan a specific hardware component, or scan the entire system. The video demonstrates how to perform a quick hardware scan and submit a support request if an issue is detected. If an issue is detected, an appropriate notification is displayed on the tile and the optimization tiles are disabled. To view the details of the issue detected and create a support request, click Fix Now.
Dell Software Support Offer
Keep your gear running longer and let Dell help take care of your Dell PC. Out of Warranty systems are not a problem because Dell can still support you! Let us turn issues into solutions and repair your system with Dell certified products. In this video we show you how.
Other Resources
SupportAssist for PCs
Use SupportAssist to keep your dell optimized
Support Library
Visit our support library to find more helpful resources.