I have a new aurora alx, only a few days old, and i'm having problems with the active venting. It gets stuck between the closed and open posistions! So to get it to open I have to lift it slightly into its middle open posistion. It will move from half open to fully open just fine, but if I then tell it to close and open again.. stuck!
Help anyone? I really don't want to be stuck with a brand new alienware with an annoying problem like this! I know its not vital, but its so annoying on such a nice, and new system that costs so much that it could be broken so quickly..
Had the same problem on my Area-51. TS replaced fin unit and problem was solved.
Alienware Area-51 X58
Intel Core i7 Extreme 990X @ 3.47 MHz
Boot Drive 1.5Tb
2nd drive 2x1.5Tb Raid 1
3rd Drive 2x2Tb Raid 1
4th Drive 1.5Tb
Command Center 22.214.171.124
Windows 7 Ultimate Professional, SP1
NVIDIA GeForce GTX 580
BH30N Blu-Ray burner/DH-24ABS CD/DVD player
24.0” Dell U2410 UltraSharp™ Full HD Monitor
23.0” Alienware AW2310 OptX™ Full HD Gaming Monitor, 3D capable
NVIDIA 3D Vision
Creative Labs X-Fi Titanium series
USB: keyboard and Mouse, printers, webcam, hard drives,...