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October 12th, 2015 05:00

Black Screen -Alienware X51 R2,

Hi, recently i bought  the Alienware X51 R2, however when i start to play online game, such as Second Life, but after a while the  monitor screen went black, but the processor is still running. 

Can anyone advise what I should do ? 

 

Many thanks 

7 Technologist

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4.4K Posts

October 12th, 2015 15:00

Hi, 

Please confirm in which video port you are connecting your monitor? Does this happen with all games? Have you tried reinstalling the video drivers?

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