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17 R3, cannot install AWCC?
I just upgraded to Windows 10 Pro and I want to reinstall the AWCC, but every installation package I have tried results in an error that the installation package is not compatible with my computer?
Krisdan
5 Posts
1
October 22nd, 2017 20:00
Hi team,
Any help for Service Tag: ?
Kind Regards
Krisdan Kalinisan
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Alienware-Eimy
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October 23rd, 2017 14:00
Hover the cursor over my username, hit the Message button and send me a private message.
riccpsr1965
1 Message
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October 25th, 2017 08:00
Alienware M18xr2-Cannot install Command Center. I recently upgraded to Windows 10 Home/ What do I have to do to reinstall the 'Command Center" I have been unable to locate the Alienware "drivers" disc. What are my best options? THANKS
Alienware-Eimy
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October 25th, 2017 13:00
Hi riccpsr1965,
Your model doesn't support Windows 10 so we don't have a driver for the Command Center. You can try with this version, but we can't guarantee functionality:
Alienware Command Center Driver Driver Details | Dell US
Marci_91
1 Message
0
October 27th, 2017 01:00
I have the same problem with my Aurora R6, I reinstalled Windows and can't get the command center running, it says: Installation package not compatible with this platform.
can anyone help? Alienware-Rodrigo
Alienware-Eimy
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October 27th, 2017 11:00
Hi @Marci_91,
Send me a private message with the service tag so I can assist you further.
Anonymous
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October 30th, 2017 11:00
I have the same problem. Installation package not compatible with this platform. Alienware 17 R2 with windows 10.
Alienware-Eimy
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October 30th, 2017 15:00
Hi pawelrzezniczak,
Make sure the BIOS is up to date and use this version of the command center: Command Center 4.0 for Notebooks Driver Details | Dell US
AndyRym
2 Posts
0
November 1st, 2017 02:00
Morning, I can't find the correct Alien Command Centre install file for this R6. I have the service tag if you need it? It is a new R6. Does anyone know where I might find the correct version for Win 10 64 bit? Regards.
AndyRym
2 Posts
1
November 1st, 2017 04:00
Just found the correct version FYI. It was released on October 17th and works very well. Version 4.6.2.0 W10 Setup YJCCD ZPE. Enjoy!
luckeydogg
3 Posts
0
November 24th, 2017 16:00
I'm having a very SIMILAR issue. I go through the uninstall directions Dell/Alienware suggests & reinstall... I get error messages EVERY time. Please help.
I have the
Alienware 17 R3
Alienware-Eimy
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November 27th, 2017 12:00
Hi ,
What's the error message?
luckeydogg
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December 6th, 2017 10:00
So I was in the process of making a video to show you what happens & for some weird reason (after 30+ times in the past) IT WORKED! It's working now & I dont know why. Thanks anyways!
othgood1
2 Posts
0
December 6th, 2017 12:00
I can't get Command Center to install either. Tried uninstalling and made sure the BIOS had my service tag. The error tells me that the installation package is not compatible with this platform. Alienware Area 51 R2 running Windows 10 64
Alienware-Eimy
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December 7th, 2017 10:00
Hi ,
Send me a private message with the service tag.