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GTX 960 primary surface test failure WVC07-LKO
When running a system scan via Support Assist on my new Alpha R2 all areas passed except for my video card which failed the primary surface test. My graphics card is an NVIDIA GeForce GTX 960. The error code is WVC07-LKO (not sure if they are zeros or letter O's). I haven't noticed any graphical problems when playing games. I have no outstanding drivers to install according to Dell System Detect. I believe the system came overclocked (I don't know much about computers so I'm not entirely sure what that means), would that have anything to do with it? I wasn't running any applications that were using the graphics card to my knowledge although I cannot be certain. What should I do?
Alienware-Eimy
3 Apprentice
3 Apprentice
•
4.4K Posts
1
March 8th, 2017 15:00
Hi,
This is a bug with the Support Assist application, it has already been scaled. You do not have to worry about that.
Suffix_Jnr
2 Posts
0
March 10th, 2017 04:00
Thank you, that puts my mind at ease :)
YEVHEN
1 Message
0
August 17th, 2017 21:00
I have a similar issue with my Alienware R4 GTX 1080. Primary surface test WVC07-LQ2 Failed.
Is this the same bug?
ShankarAle
1 Message
0
November 8th, 2017 10:00
Are you Sure ? My Alienware 15r 3 has a same issue.
primary surface test fail.