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HDMI not detected
Hi! I have an Alienware m14x. I used to connect it to my tv using VGA, and now I tried to connect it using HDMI but by some reason it doesn't detect it. The screen doesn't change and in control panel i cant set it up because it doesnt even appear. Any help will be much appreciated!
DELL-Kiran K
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March 13th, 2013 06:00
Hi Daniel0592,
It is unfortunate that the HDMI is not getting detected. This could get fixed by updating drivers. You may use the below link to update Intel and NVIDIA drivers:
http://dell.to/14W6WxP Intel
http://dell.to/13SOQR7 NVIDIA Windows 7 and Windows 8
If the computer has any other Operating system apart from Windows 7 then you may use the below link:
http://dell.to/OUGkLL
Also make sure changes are made in TV input source so that it gets detected in system control panel.
If you have further questions do reply to the same post.
Daniel0592
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March 13th, 2013 10:00
DELL-Kiran K
4 Operator
4 Operator
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March 14th, 2013 04:00
Hi Daniel0592,
Thank you so much for updating me on this. I request you to use the below link to check if the computer is still in warranty:
http://dell.to/QVOQWC
Also update me if the technician advised replacement of motherboard.
If the computer is in warranty please send me the system service tag through private message so that I can check and let you know what needs to be done.
To send a private message, click on my name and select start conversation.
Daniel0592
3 Posts
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March 14th, 2013 10:00
DELL-Kiran K
4 Operator
4 Operator
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2K Posts
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March 15th, 2013 03:00
Hi Daniel0592,
I would still recommend you to contact the out of warranty team on 18002884410 (U.S only). They can help you further. If you belong to a different region do let me know.