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1056

October 26th, 2012 16:00

Inattention to Detail

Why is there a total mismatch between the video cards listed as available for Alienware X51 computers (http://www.dell.com/ca/p/alienware-x51/fs) and those listed on the help-me-choose page (http://content.dell.com/ca/en/home/d/help-me-choose/hmc-aw-video-card.aspx) that links directly from that page?

Not one of the available cards is listed on the help-me-choose page.  This complete lack of attention to detail makes it very difficult to shop for a Dell computer.  This is a general, recurring Dell website problem, not at all isolated to Alienware X51 computers.

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54.3K Posts

October 26th, 2012 17:00

GWNick,

You may submit your notes about the sales page by clicking "Feedback" at the bottom of the page.

The sales configurator represents what we can currently ship on the systems. The X51 is actually validated with the following Dell OEM video cards -
JCW0V Nvidia GeForce GTX660
YG17P Nvidia GeForce GT640
G9H1F Nvidia GeForce GTX555
0N3PJ Nvidia GeForce GT545

46 Posts

October 28th, 2012 08:00

I just did that Chris, although I'm still waiting for them to get back to me about a more pressing pre-sales question that I have.

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