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June 19th, 2016 07:00

Killer Ethernet 2400 NW

Windows 10

17r3

I have been having intermittent problems with this for a while.Usually I just run diagnostics and it put the ethernet back online.

This AM I can't connect at all.

Things I have done:

Uninstall/re-install drivers

Tried to un-install Killer Suite,won't let me..Just keeps re-appearing in the programs list

Ran the Dell diagnostic and it tells me that there is a network cable unplugged,and that's where I am at now.

What network cable? It's wireless.

The network is fine,my phone and other laptop connect fine.Right now I have a Netgear USB wireless adapter on this computer and it is working fine.This computer is only a year old and I would like to use the wireless adapter that it comes with.

Going to call support when they wake up(hopefully it isn't in India) and see what they can do.I was hoping maybe I can get some answers in here.I have searched the internet and tried a LOT of the solutions for a while..Like I said this problem has been happening for a while,but I just run diagnostics and it reconnects to the network.

Thanks

5 Practitioner

 • 

274.2K Posts

June 20th, 2016 11:00

Hi,

If you say you already removed and reinstalled the network drivers and it did not work, you can also try opening an elevated command prompt and running the following commands:

ipconfig /release

ipconfig /renew

ipconfig /flushdns

Also, try updating your system BIOS.

You can also check the articles below:

http://dell.to/28Jn0ka

http://dell.to/28Kekt6

314 Posts

June 20th, 2016 17:00

save yourself headache and buy an intel 8260 wifi card off ebay. i got mine for $8. Killer is garage. the topic of discussion regarding how bad the killer card is numerous in this forum.

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