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Loose Screen
My alienware 15 r3 seems to have a loose screen/bezel that results in a creaking noise when the laptop is open, as well as a slight outwards curvature at the bottom right corner. This seems to be where the screen has come loose. When pressed in a tacky sound is made. Several other areas have gaps of about a fingernails size, whilst some areas are tight to the screen.
speedstep
9 Legend
9 Legend
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47K Posts
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July 7th, 2017 11:00
Hinge saddles are likely bad and the case is cracked.
EwanA77
3 Posts
0
July 8th, 2017 02:00
The creaking actually seems to be in the screen and not the hinge. any advice
Alienware-Eimy
3 Apprentice
3 Apprentice
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4.4K Posts
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July 10th, 2017 11:00
Hi ,
Send me a private message with the service tag so I can look into this.