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1098

July 7th, 2017 09:00

Loose Screen

My alienware 15 r3 seems to have a loose screen/bezel that results in a creaking noise when the laptop is open, as well as a slight outwards curvature at the bottom right corner. This seems to be where the screen has come loose. When pressed in a tacky sound is made. Several other areas have gaps of about a fingernails size, whilst some areas are tight to the screen.

9 Legend

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47K Posts

July 7th, 2017 11:00

Hinge saddles are likely bad and the case is cracked.

3 Posts

July 8th, 2017 02:00

The creaking actually seems to be in the screen and not the hinge. any advice

3 Apprentice

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4.4K Posts

July 10th, 2017 11:00

Hi ‌,

Send me a private message with the service tag so I can look into this.

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