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October 7th, 2012 04:00

M11x battery critically low

Hi guys i've been facing the problem with my m11x for a month now. whenever i turn on the laptop with the battery connected the alien head starts flashing and i get the battery critically low error. however i read somewhere that i should try running the system without the battery i.e. on direct supply and it worked like a gem. however i have now discovered that the system runs fine when i connect the battery but dont attach the base plate. could it be that the battery is somehow shorting on the cover? need immediate help pls.
thanks

Community Manager

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54.9K Posts

October 9th, 2012 08:00

Arjunn,

Odd issue. Is the M11x under warranty? It appears that you should replace the battery as a first step in troubleshooting.

11 Posts

October 9th, 2012 10:00

Thanks for the reply Chris,

Sadly the M11x is not under warranty.

I've cut out a slip of paper and placed it between the battery and the cover and the system is working absolutely fine. Donno what to make of this exactly.

Community Manager

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54.9K Posts

October 10th, 2012 09:00

Agreed. Very odd.

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