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October 14th, 2014 09:00

M14x R2 - Windows 8 - Issue Reformatting to Out-of-box State

Hello.  I am wanting to reformat my HD back to the original, out-of-the-box state.  When I use AlienRespawn to do a recovery I select "Factory Image," and then restart.  When my computer restarts it just goes back to normal, exactly how it was before I went through AlienRespawn one minute prior.

Again, my system is an M14x R2, running 64-bit Windows 8.

Any help is apprectiated.  Thank you.

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2.7K Posts

October 20th, 2014 14:00

Hello jg4444!

And have you tried to run the Alienreswpan from outside of windows? If not you can try it by pressing shift+F8 at the startup and select repair my computer. 

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