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October 30th, 2017 15:00

M17 r4 - need help diagnostic beeps

This is a quick question. My laptop will not boot up and beeps seven (7) times. Any help? Thank you

4 Posts

October 30th, 2017 15:00

To give a little extra information: the motherboard had been replaced (didn't fix the problem), the CPU and graphics cards were tested and are working correctly. It's seems as though the graphics card is not getting enough power (a graphics card that requires less power worked). Any ideas would be greatly appreciated. 

3 Apprentice

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4.4K Posts

October 30th, 2017 16:00

Hi ‌,

What's video card you have and also what's the AC Adapter wattage?

4 Posts

October 30th, 2017 16:00

It's the original video card and adapter purchased from Alienware. I can get the the specifics if needed. The adapter was tested and working correctly. Could there be a bad connection internally? The motherboard and CPU were already replaced. 

3 Apprentice

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4.4K Posts

November 1st, 2017 14:00

Yes, please give me the specifics.

4 Posts

November 4th, 2017 15:00

Thank you and here is all of the info:

Video Card:

NWT1J
1
ASSEMBLY, CARD (CIRCUIT), GRAPHICS, GTX675M, M17XR4
Power Adapter:
5120P
1
CORD, POWER, 125V, 6FT, SJT, UNSHIELDED
FWCRC
1
ADAPTER, ALTERNATING CURRENT, 240W, DELTA - AC ADAPT, 3P, PWA INTEGRATED, WORLD WIDE
Let me know if you need anything else and thanks again
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