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M17x-R3 Owners. Please test the 32bit Diagnostics from the Resource DVD
There are some users on the NBF that are reporting that the 32bit diagnostic is not present on the DVD?
Dell customer care/service. If already out of warranty, click here. Find your Service Tag
DELL-Chris M
#IWork4Dell
DELL-Chris M
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November 7th, 2011 12:00
So it was present on the DVD?
NormenKD
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November 7th, 2011 12:00
Well, at least for me it isnt working
NormenKD
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November 7th, 2011 12:00
No, im actually that guy from NBR that made the Post, just wanted to give this a little bumb.
The "diags" folder is not present.
Napper198
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November 7th, 2011 13:00
There's nothing like diagnostics on my DVD when looking at it in Windows.
I can boot it, but when i'm asked to either run diagnostics by pressing 1 or quit to command line by pressing q, hitting 1 doesn't do anything. Hitting q works fine. Running diagnostics through F12 -> Diagnostics also works fine.
P/N 9G8C3
REV.A00
DELL-Chris M
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November 8th, 2011 12:00
Dell-Bill_B got back the official response from the product engineers for Dell diagnostics. It seems that the diagnostics were never intended to be run from the resource DVD for this platform (M17x-R3).
Tesla1856
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November 8th, 2011 18:00
You (Dell-AW) could at least post a (bootable CD version) of "Dell Diagnostics for Alienware Laptops" for people to use. They might have lost their copy (in the Diags Partition) due to harddrive swap/format repair/etc.