Unsolved
This post is more than 5 years old
2 Posts
0
5608
My X51 Keeps Crashing
I've had my computer for nearly a year and occasionally the graphics card seems to overheat for no reason. The fan will kick in very loudly and it will shut itself down. Occasionally when I try to boot it back up it will say a cable is not connected to the graphics card. The problem has become more frequent over the last couple of days. Also whenever I run an autopsy the computer crashes as soon as it gets to checking the graphics card. Any advice? Thank you for the help.
Alienware-Naomi
1.8K Posts
0
April 18th, 2014 13:00
Hi!
Check the troubleshooting steps on this article. Download HWmonitor to see the GPU temperatures and post a reply with the results. Make sure to check the temperatures during stress using a benchmark or game.
Let me know how it goes!
jldornak
2 Posts
0
April 19th, 2014 00:00
Alienware-Naomi
1.8K Posts
0
April 21st, 2014 10:00
It could still mean GPU or CPU overheating. Run a Heaven Benchmark to check the GPU temperatures and run an ePSA to check the CPU temperatures. If the system crashes during either one of the tests, let me know.
If there's a flickering problem, it could be related to the Video Card or monitor. Try different monitors and cables if possible, make sure you've updated to the latest BIOS and do a clean installation of the video driver as explained here.