Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

2399

December 5th, 2016 19:00

New Alienware 17 R4 battery only charges to 60%?

Why does it only charge to 60% and stop?

2 Posts

December 6th, 2016 18:00

I had the same issue with my unit delivered today but I may have found a solution (courtesy of a post on /r/Alienware).

My machine was left in manufacturer mode (saw a message very briefly on start up).

Taking it out of manufacturer mode (press Fn+X when you see the message) and a couple of shutdown-power up cycles appears to have fixed the issue.

December 6th, 2016 07:00

I'm having this same issue- I'm waiting on a technician to come to my house and take a look.

35 Posts

December 6th, 2016 17:00

Let's post this up! Mine arrives tomorrow.

2 Posts

December 6th, 2016 18:00

I am also having this issue with my laptop delivered today.

105 Posts

December 6th, 2016 20:00

Micro transactions, you have to pay more for the extra 40%.

No Events found!

Top