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No command center since reset
Since resetting my Alienware 15 i cant use any Alienware keyboard functions and i have no command center or alienware program files left on my computer. Since i cant use the Alienware keyboard functions i cant turn off Alien fx and such. I've already run a full diagostics, "uninstalled/reinstalled" command centre even though i don't seem to have it from the beginning and my drivers and downloads page says that i've already downloaded everything and i have all the recent updates.
Alienware-Eimy
3 Apprentice
3 Apprentice
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4.4K Posts
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May 23rd, 2017 09:00
Hi ,
What's your model revision and what Windows version do you have?
Tesla1856
8 Wizard
8 Wizard
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17K Posts
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May 23rd, 2017 10:00
Check in "Programs and Features" and uninstall any currently installed Alienware Command Center if found there.
Visit support.dell.com for your particular Revision Alienware 15 laptop. Download and clean-install the proper version of AW-CC for your machine. I would not pay any attention to online checker if it is wrong. If you need it, install it now.
mehnaj
2 Posts
0
May 23rd, 2017 10:00
I have windows 10 and im not sure what is meant by model revision
Resurrectionist
119 Posts
0
May 23rd, 2017 12:00
After weeks of trouble shooting, this solution worked for me....
Windows 10 Command Center Riva Fix
Reference the last few post in the thread.
Create a profile in RivaTuner for CommandCentre.exe and set application detection to NONE. You can also add ThermalController.exe with the same setting if Thermal Controller does not work properly.
Click the "+"
Browse to C:\Program Files\Alienware\Command Center
Select CommandCenter.exe
Set Application detection level to "None"
Alienware-Eimy
3 Apprentice
3 Apprentice
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4.4K Posts
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May 26th, 2017 10:00
Send me a private message with the service tag so I can check.