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Trackpad Mouse Sticking
Hey guys, I just received my 17 r2 late last week. Unfortunately the trackpad's mouse buttons both have a SERIOUS sticking issue where they get caught 50% of the time after being pressed down. Has anyone else experienced this problem? I will most likely have to return the laptop if this is not an easy fix...which is unfortunate because other than that, it's a beautiful machine.
Alienware - Rodrigo
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7 Technologist
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July 21st, 2015 13:00
Hello,
This could mean a hardware problem. If it came like this out the box, we should be able to replace the keyboard. Please send me a PM with your service tag so I can further assist you.