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December 6th, 2016 20:00

Ubuntu can't detect hard drives on new Alienware 17 R4 2016 model

Hey, I'm an owner of one of the new Alienware 17 R4's and I'm attempting to dual boot Ubuntu with it and it can't seem to find any of the hard drives on the machine. I know this is possible on linux; there are people on the forums who have working arch linux installations who say all the hardware has drivers in linux. Now I know Arch isn't Ubuntu but I thought I'd ask around for strategies to get these drives detected. It currently can only detect the live USB stick I'm using.

I've taken an LSPCI:
00:00.0 Host bridge: Intel Corporation Skylake Host Bridge/DRAM Registers (rev 07)
00:01.0 PCI bridge: Intel Corporation Skylake PCIe Controller (x16) (rev 07)
00:01.2 PCI bridge: Intel Corporation Skylake PCIe Controller (x4) (rev 07)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 530 (rev 06)
00:04.0 Signal processing controller: Intel Corporation Skylake Processor Thermal Subsystem (rev 07)
00:14.0 USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller (rev 31)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-H Thermal subsystem (rev 31)
00:16.0 Communication controller: Intel Corporation Sunrise Point-H CSME HECI #1 (rev 31)
00:17.0 RAID bus controller: Intel Corporation SATA Controller [RAID mode] (rev 31)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #1 (rev f1)
00:1c.4 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #5 (rev f1)
00:1c.5 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #6 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point-H LPC Controller (rev 31)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-H PMC (rev 31)
00:1f.3 Audio device: Intel Corporation Sunrise Point-H HD Audio (rev 31)
00:1f.4 SMBus: Intel Corporation Sunrise Point-H SMBus (rev 31)
01:00.0 VGA compatible controller: NVIDIA Corporation GP104M [GeForce GTX 1070] (rev a1)
3c:00.0 Ethernet controller: Qualcomm Atheros Killer E2400 Gigabit Ethernet Controller (rev 10)
3d:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32)

and an lshw
ubuntu@ubuntu:~$ sudo lshw -class disk -class storage
*-usb:0
description: Mass storage device
product: Flash Disk
vendor: USB
physical id: 1
bus info: usb@1:1
logical name: scsi4
version: 11.00
serial: FBF1101121409068
capabilities: usb-2.00 scsi emulated scsi-host
configuration: driver=usb-storage maxpower=500mA speed=480Mbit/s
*-disk
description: SCSI Disk
product: Flash Disk
vendor: USB
physical id: 0.0.0
bus info: scsi@4:0.0.0
logical name: /dev/sda
logical name: /cdrom
version: 1100
size: 1912MiB (2004MB)
capabilities: removable
configuration: logicalsectorsize=512 mount.fstype=iso9660 mount.options=ro,noatime sectorsize=512 state=mounted
*-medium
physical id: 0
logical name: /dev/sda
logical name: /cdrom
size: 1912MiB (2004MB)
capabilities: partitioned partitioned:dos
configuration: mount.fstype=iso9660 mount.options=ro,noatime signature=05e037df state=mounted
*-storage
description: RAID bus controller
product: SATA Controller [RAID mode]
vendor: Intel Corporation
physical id: 17
bus info: pci@0000:00:17.0
version: 31
width: 32 bits
clock: 66MHz
capabilities: storage msix pm bus_master cap_list
configuration: driver=ahci latency=0
resources: irq:16 memory:dd1a0000-dd1a7fff memory:dd1b9000-dd1b90ff ioport:f090(size=8) ioport:f080(size=4) ioport:f060(size=32) memory:dd100000-dd17ffff

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