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Warranty Status?
Ok, several times I have checked my warranty status to make sure everything is as it should be (chose 3 year extended warranty) and everytime I check all it says is standard service x 1 year and LS (no description available) x 3 years. Forgive me for being stupid but what does LS mean exactly, as the information on the dell website is not exactly forthcoming with details.
Thanks in advance.
schneeball
104 Posts
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July 9th, 2012 05:00
LS = Limited service , i maybe wrong but i am pretty sure thats what it means
TWGAMER666
96 Posts
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July 9th, 2012 19:00
Hi there, thanks for the reply.
I hope thats not what it means as I have paid for full next day support for 3 years. Looks like I'm going to have to call Dell and find out.
TWGAMER666
96 Posts
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July 9th, 2012 22:00
Hi bills889, thats somewhat more reassuring than I expected. Seems like the site does have some issues to be honest, let's hope that improves.
Thanks for the reply... and reassurance.
bills889
133 Posts
0
July 9th, 2012 22:00
yup the site is horrible. When i check my system on dell it says my warranty is finished completely and i have had the system for like 4 months only.
lol just call im %99 sure it's just a site issue.
Alienware-L_Por
842 Posts
0
July 10th, 2012 11:00
Limited service means that you have the phone support and the in home support. If you need warranty information or pricing you can contact us via e-mail at awsocialmedia@dell.com with your tag number and a brief description of the issue.
TWGAMER666
96 Posts
0
July 10th, 2012 14:00
Hi there, so can I reassure myself that this also includes replacement (of faulty parts) and repair in full then - i.e. for the 3 year. Sorry just looking for reassurance here, as website is very limited with information directly related to to my purchase.
Thank you for the reply. :-)
Alienware-L_Por
842 Posts
0
July 10th, 2012 15:00
Yes it does :) here is the warranty info.