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Windows 8 drivers for the M17x R3
Hello people :)
I was wondering when we can expect Windows 8 (x64) drivers for the M17x R3?
My M17x R3 has the Radeon 6990M.
Best regards
Dfir
This post is more than 5 years old
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37644
Hello people :)
I was wondering when we can expect Windows 8 (x64) drivers for the M17x R3?
My M17x R3 has the Radeon 6990M.
Best regards
Dfir
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DELL-Manshu S
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2.2K Posts
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February 2nd, 2013 19:00
Hi dfir,
Welcome to the Community.
I am afraid to let you know that Alienware M17x R3 is not supported for Windows 8. Please refer to the link mentioned below:
http://dell.to/TZf93Z
Thanks & Regards
Manshu S
#iworkfordell
dfir
4 Posts
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March 7th, 2013 15:00
Hello Manshu
Thank you for your answer. I do however feel a bit annoyed about this and I'm beginning to think that my Alienware was the wrong brand to buy.
I bought my Alienware M17x R3 one year and 4 months ago. Meaning that it is just over a year old and now I cannot even upgrade to the newest operating system? That's not fair. An Aliienware is not a cheap laptop, one would expect that some service and driver updates would be provided, however they're not.
The latest graphics driver for my Radeon 6990M is almost two years old (07/2011). I just ran a benchmark with the new Futuremark 2013 on my laptop and the application stated that my graphics driver is not approved. Do I have the opportunity to update it? No...
I would suggest that Dell/Alienware would put some effort into making sure that their customers feel that they actually get something for their money instead of just a piece of hardware with no future in it.
I hope the above makes sense and this has nothing to do with Manshu or any specific person. I'm just trying to express my dissatisfaction in regards to Dell/Alienware.
Again, thank you for your answer Manshu.
-- Dfir
morblore
2.4K Posts
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March 7th, 2013 17:00
Have you tried new drivers from AMD?
AMD 6990m Win8 64-bit driver
http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx
dfir
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March 8th, 2013 13:00
Hello morblore
Yes, I've tried all official ways of updating the GFX driver. AMD will not let you do it, since the drivers are supposed to be manipulated by the OEMs to work with their respective laptops. The application simply states that the hardware is unsupported.
I know that there are unofficial ways of updating the GFX drivers, but they're simply too complicated to be enjoyable.
And as far as I've read you also loose the ability to switch between the IGP and the discrete GFX.
Correct me if i'm wrong and please do let me know of a webpage that has instructions to easily update the Radeon drivers with official ones if know of such a site :)
Jymboh
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June 25th, 2013 03:00