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March 31st, 2016 21:00

X51 R3 Nightmare, Please Help!

Ok Now I am baffled beyond measure. After returning the first system for this exact same problem I ordered another one.  I received a New X51 R3 same exact config but with the GTX 970 and I am having the same problem

(On the first X51 I spent a total of 4 hours with AW tech support running every test they had and even reloaded the factory image but nothing fixed it.)

 

When I push the power button only the power button lights up. If I push and hold the power button until it's light goes out and then press it again the computer powers up normally and functions perfectly, I can duplicate every time I shut it down.

 

Please does anyone have any clues? The system is listed below.  I borrowed a Logitech wireless mouse and Razer black widow ultimate and had the same result. I don't want to return another one If I can avoid it but if I don’t find a solution I will have to.

 

System:

X51R3

i5 6600K

512GB SSD

2TB storage drive

16GB ram

GTX 970

Liquid Cooling

Dell U2515 H Monitor connected by display port

Roccat ISKU FX keyboard

Roccat Kone XTD mouse.

Thanks

148 Posts

April 1st, 2016 10:00

You Tube videos posted this morning

https://youtu.be/elGrB-r5Dp4

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