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alienware auraora r2 freezing and crashing issues
I have an alienware Aurora R2
i have been having issues with the system freezing and or crashing on me. when it crashes I receive this error code: STOP: 0x0000007F (0x0000000000000008, 0x0000000080050031, 0x0000000000000006F8, 0xFFFFF80002CBA23E)
I have run every diagnostic, updated every driver, updated the BIOS, even tried a full system restore, and nothing has fixed it. I am under the assumption that this is a hardware issue, so i am trying to find out which piece of hardware.
Can anyone out there help me?????
Tesla1856
8 Wizard
8 Wizard
•
17K Posts
0
May 25th, 2014 13:00
Re-seat and re-connect everything.
Run Dell Diags (outside of Windows).
Run down this list:
http://en.community.dell.com/owners-club/alienware/f/3746/t/19530277.aspx
Alienware-Naomi
1.8K Posts
0
May 28th, 2014 15:00
Hi!
Is the system crashing randomly, or is there a certain application, software or game that triggers the BSOD?
Follow Tesla's suggestions. Run the ePSA diagnostic to check for hardware errors.. You should also run an AlienAutopsy test and monitor CPU and GPU temperatures (on idle and during stress) using HWmonitor.
If no hardware errors come up, it might be a software issue. Since you already tried System Restore, I recommend you do a factory restore using AlienRespawn.