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alienware m18 command center problem
I updated to windows 10 and I couldn't change the lights on my computer. I thought I could uninstall it and reinstall it but when I try to install it. say that its the wrong system and will not install so now I don't have command center anymore and can not reinstall anyone please help
thanks
Alienware - Rodrigo
7 Technologist
7 Technologist
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4.4K Posts
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September 14th, 2015 09:00
Hi,
Use the version for Windows 8.1 (3.6) listed on the Dell support site, click here for the download link. It should be compatible with Windows 10.
bagnell101
3 Posts
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September 14th, 2015 18:00
thanks for that link I got it installed but I still cant change the light colours on my laptop and the little alien head on the hidden icon spot the eyes are red on or off dark mode? ran the alienfx tester and it say the board is not working?
bagnell101
3 Posts
0
September 16th, 2015 14:00
I do I figure that out what one it is and I Google the ones you said and looks nothing like mine but the r5 looks like it and my.laptop was bought last year
Alienware - Rodrigo
7 Technologist
7 Technologist
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4.4K Posts
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September 16th, 2015 14:00
Hi,
Can you please confirm the revision of the Alienware 18 system that you are using (Example=M18XR1,R2,Alienware 18 R1)?
AndrewSi
901 Posts
1
September 17th, 2015 04:00
When you go to download OSD from the Dell website, use your service tag to find the drivers, you wont end up with the wrong one then
AndrewSi
901 Posts
1
September 17th, 2015 04:00
2014 model is a Alienware 18.
Sounds like you may need to install alienware OSD software for your model, use the windows 8.1 if there's no windows 10 driver, if it wont work, right click on it and click compatibility, then select "run in windows 8 mode" and "run as administrator" close and try it then