12 Posts

December 1st, 2016 11:00

Hello,

Thanks for the reply. I forgot to mention that I tried that as one of the first troubleshooting options.

Any other thoughts?

Dh3

4 Operator

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4.4K Posts

December 1st, 2016 11:00

Hi,

This computer has switchable graphics, try FN+F7 keys to make the switch. You should get a message on the screen.

Let me know how it goes!

4 Operator

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4.4K Posts

December 4th, 2016 19:00

Are you getting the message on the screen?

12 Posts

December 5th, 2016 09:00

No, I tried toggling Fn-F7 but the OSD software doesn't seem to be registering it. In other words, I don't actually see anything toggling. Please keep in mind that the graphics card doesn't even show up as an option in the BIOS. Thanks

4 Operator

 • 

4.4K Posts

December 6th, 2016 20:00

Switchable graphics will do that, you wont be able to see it in the BIOS. Reinstall the OSD driver and let me know.

12 Posts

December 7th, 2016 09:00

Hello, I reinstalled the M17x R4 OSD driver. Still no go. When I press Shift-F7 I don't see any on screen display saying that it's changed. I used to get a notification to switch cards when I'd unplug the laptop. However, ever since the suddenly shutdown last week I haven't seen that notification appear again. Any further help would be appreciated. Thanks

12 Posts

December 11th, 2016 16:00

Update: I replaced the GPU and everything's working fine now

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