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Alienware 13 R3 (March 2017) AlienFX tester "no board detected"
I have just received my Alienware 13 R3 and performed what (in the context of the present discussion) amounts to a re-install of windows. After installing the Alienware Command Center, I encountered numerous "object reference" problems (i.e. NULL pointers) upon starting it. Running the AlienFX tester showed "no board detected". Any idea? I have tried power drain without any effect. Keyboard and touchpad lights are the default cyan color. I'd appreciate any input. Thanks.
See the following thread for reference
Swapping SSDs between an Alienware 13 R3 and a Dell XPS 15 9550
GreatArtist
51 Posts
1
March 18th, 2017 11:00
Problem solved! For some reason the "Intel USB 3 Hub" device was disable in Device Manager. After enabling it, AlienFX works! Also the former bluetooth issue is resolved too. So, the MIO and Qualcomm/Atheros devices are via USB. I was pointed in this direction because flash drives weren't detected when plugged in :-)