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alienware 15 r3 keyboard problem
Hello. Two days ago keyboard started to make problems. When I press key "e" or "u" is appeared "ue" not just what I want. Same it happens when I press "y" or "j" appeared "jy". I've already reinstalled win because i think is driver problem. I try ubuntu live and problems remain.
Thanks! And sorry for my english.
Alienware-Eimy
3 Apprentice
3 Apprentice
•
4.4K Posts
1
March 13th, 2017 16:00
Hi,
Try with an external USB keyboard to see if the same happens, this way we can see if it is related to software or hardware.
Let me know!
str_bz
3 Posts
1
March 14th, 2017 10:00
Hi, with other keyboard it's everything ok.
str_bz
3 Posts
1
March 15th, 2017 11:00
It is possible to damage the laptop keyboard?
Spasmodic
5 Posts
0
July 6th, 2017 17:00
I'm also having this problem. How did you go with it?
blackcanary
1 Message
0
August 10th, 2017 17:00
Mine'sd been sdoing the sdame thing sdince I purchasdesd it lasdt year (leaving in the extra lettersd, too much time to correct). Obviousdly sdoesd thisd with the s and d, but createsd a [ when I backsdpace. External USB keyboarsd worksd completely fine. Apparently the sdelete key prosducesd a ;
Anyone able to help?
Spasmodic
5 Posts
0
August 11th, 2017 18:00
I ended up just getting a refund and going elsewhere.
aussieger
1 Message
0
October 11th, 2017 16:00
I had same issue Purchased in March delivered in April problem began almost instantly with 4 or 5 keys not working at all including the L key making it impossible to get onto the Dell website. Went on line typed my problem and saw a lot of other people with the same issue. Got keyboard replaced September and 2-3 weeks later problem came back. To be fair when I asked for a full refund it was immediately given the ok. My main point is WHY is a keyboard a problem for a laptop, laptops have been around for decades.