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15 R2, shuts down without any warnings
My Alienware 15 r2 shuts down after few seconds to few minutes after starting demanding games! Apex btf1 etc... My battery is dead so i unplugged it without removing it. Didnt fix it.. 980M 12GB RAM I7 6820HK, please i need help !!
Alienware-Eimy
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April 19th, 2019 16:00
Hi @yolosweg
Check temps. This could be related to overheating CPU/GPU. You can try a repaste.
yolosweg
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April 20th, 2019 00:00
My CPU reach a max of 85 C and GPU reachs 70 C max. I dont think its an overheating problem, cause sometimes it shutsdown right after the game start.
Alienware-Eimy
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April 22nd, 2019 08:00
@yolosweg
Try running an ePSA/Diagnostic test on the system, click here to view a Dell article that explains how to run this test. Let us know if you receive any errors.
yolosweg
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January 17th, 2020 08:00
Thanks for your reply, i ran the test and it showed no errors, except failing battery.
I can run games with intel graphics like LoL, dota.. cause now it shuts downs even with less demanding games..