Unsolved
3 Posts
0
4532
15 R4, BIOS fails to install
Hi,
I've been trying to update the latest system BIOS for my Alienware 15 R4, but no success.
The methods I've tried using are:
1. SupportAssist App - Get Drivers & Downloads - Available updates "Alienware 15 R4 Alienware 17 R5 System BIOS"- Status "Failed".
2. Dell.com - Support - Drivers & downloads (https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=CCT1R)
Using Dell.com/support I was able download (Alienware_15_R4_17_R5_1.6.5.EXE) to my desktop, as this tries to start "AFUDELL appication" asks permission to make changes, then it creates file (amifldrv64.sys) near .EXE file.
But nothing happens!
AFUDELL application amifldrv64.sys
I checked other threads to see if anyone else is experiencing this issue.
Any advice.
Thanks.
obzerving
14 Posts
0
March 26th, 2019 06:00
I just now did this update through SupportAssist and it ran successfully on my 15 R4. It does explicitly warn you that you should close all other programs, so there's a possibility that the failure you experienced was related to that.
Alienware-Eimy
3 Apprentice
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4.4K Posts
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March 26th, 2019 09:00
Hi @German10
Whats your current BIOS version?
German10
3 Posts
0
March 26th, 2019 16:00
Hi,
I've made sure all programs are closed prior running the update.
German10
3 Posts
0
March 26th, 2019 17:00
Hi @Alienware-Eimy
This is my current BIOS:
"BIOS Version/Date Alienware 1.5.0, 2018-08-10"
Alienware-Eimy
3 Apprentice
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4.4K Posts
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March 27th, 2019 10:00
Uninstall and reinstall the AWCC by following ALL the steps on this article:
https://dell.to/2TEGVTI
Then install the following AWCC version:
https://dell.to/2TEGWqK
Unfortunate customer
1 Message
0
August 2nd, 2019 09:00
Alienware-Eimy
3 Apprentice
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4.4K Posts
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August 2nd, 2019 10:00
Hi @Unfortunate customer
Please try the following steps: