Title states one of the problems.  Have a newish 17R5.  When I launched the command center today (5.1.18) the software began an update.  It properly downloads the update and then proceeds to install v5 1.24.0 (A00).  I click "install", it extracts the files an begins the wizard. 

Then I receive the first error:  "The feature you are trying to use is on a network resource that is unavailable."

It is looking for 'Alienware Command Center Suite.msi'.  I am assuming is is for uninstalling the current version because when I point to the .msi just extracted I receive "...is not a valid installation package..."  When I cancel the process another error:  Error 1714:  The older version of Alienware Command Center Suite cannot be removed."  Then error 1603 "Fatal error during installation."  I cannot find any other version on the computer.  

After I close the installer the currently installed command center stays open but is unusable.  I attempted to uninstall through the control panel and receive this error:   "The installation source for this product is not available.  Verify that the source exists and you can access it."  It is looking for ed458.msi.     

I have watched the video and followed the instructions for uninstalling / reinstalling command center and it does not work.   Problem 1 is I cannot uninstall.  Problem 2 is some of the noted folders are not present.  Problem 3 is none of the registry keys are found when I search for them.

I need a way to manually remove the command center software in order to install the current version since the installer is broken.  I have also manually downloaded the current command center and the same issues apply.  It seems to boil-down to an inability to remove the current version.