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December 14th, 2019 13:00

Alienware Mobile Connect, re-syncing device

I recently setup Mobile Connect with my Android phone, It works with one exception. Texting, it will send the message but will not show the messages I receive, though they do show up on the phone. Is this a simple config error, or should I try to clear the phone's data from the Computer and re-sync, and if so, how would I do that. Thank you!

671 Posts

December 16th, 2019 06:00

You can find the Dell Mobile Connect troubleshooting here: https://dell.to/2El5rUH
What we recommend is following the First-time setup steps. Hopefully that will do the trick.

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25.1K Posts

December 18th, 2019 19:00

Hi! Were you able to get the SMS part sorted out?

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