onthax
1 Nickel

Alienware m15 TPM chip?

Jump to solution

Anyone know if the new Alienware m15 has a TPM chip?

0 Kudos
6 Replies
Highlighted
chrishhh
1 Nickel

Re: Alienware m15 TPM chip?

Jump to solution

It does

0 Kudos
onthax
1 Nickel

Re: Alienware m15 TPM chip?

Jump to solution

got a link or a source? 

Dell sales says it doesn't a few forums say it does.  do you have one?

0 Kudos
BasherWalls
1 Nickel

Re: Alienware m15 TPM chip?

Jump to solution

It does have a TPM 2.0 chip and the Intel ME until Alienware and Dell released the 1.4.4 bios update which broke both with no repair for a year.

Dell released a 1.6.1 bios update which doesn’t fix either as my device manager shows a fault with TPM 2.0 (code 10) and my Intel ME is showing as unknown. 

Tried ringing UK Dell support and they denied bios 1.4.4 ever existed. It’s been nearly a year so don’t expect it to be fixed anytime soon.

it would be great to hear an official response on how to repair though for those out of warranty.

to be sure yours has tpm, just hit F2 on boot screen and look for the TPM option on the bios settings. If it’s there, it has it.

0 Kudos
onthax
1 Nickel

Re: Alienware m15 TPM chip?

Jump to solution

Haven't got one yet, looking at purchasing.

 

just confirming @BasherWalls you are talking about the m15.

It was only released in Oct 2018...

0 Kudos
chrishhh
1 Nickel

Re: Alienware m15 TPM chip?

Jump to solution

I have a Alienware m15 with Windows 10 Pro which I'm using bitlocker and it does not require a password.

In the Windows settings there is also TPM settings.

 

BasherWalls
1 Nickel

Re: Alienware m15 TPM chip?

Jump to solution

According to Microsoft website all PC’s and Laptops since 2016 MUST have TPM on the device to be compatible with the Windows 10 guidelines

 

https://docs.microsoft.com/en-us/windows-hardware/design/device-experiences/oem-tpm

 

Since the M15 is a newer device then you would like to think that Dell have followed the minimum guidelines for a Windows 10 computer.

 

My laptop is the Alienware 13 R2 so it’s not the same but I did look into the issue online for the person asking the question. My Laptop doesn’t have TPM anymore since the 1.4.4 bios update as Dell issued a badly tested Bios and still have not fixed computers they broke.

Maybe a Dell moderator would confirm the TPM on the M15 but I would say yes as Microsoft do say it’s a requirement.