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15 R3, warranty, USA to Germany
I purchased my laptop in USA but now I am living in Germany. I still have two months left on my basic warranty. Is it possible to extend my warranty and keep my machine covered here in Germany? I have already applied for an International service tag transfer.
ejn63
10 Elder
10 Elder
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May 6th, 2018 17:00
The basic warranty doesn't qualify for international transfer - you must upgrade to onsite service before that will go through. And while the cost is about $100 at purchase, it'll be double that now. Then add the cost of a warranty extension (at least a couple of hundred dollars more) and you have a strong case for setting aside what you'd spend on the warranty to pay for any future needed repair yourself. Warranty upgrades make sense only at purchase time - they are far more expensive post-purchase.
samar93
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May 6th, 2018 17:00
samar93
6 Posts
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May 7th, 2018 12:00
Onsite Service After Remote Diagnosis (Consumer Customer)/ Next Business Day Onsite After Remote Diagnosis (Commercial Customer).
Does this mean I have onsite service by default because of the hefty price of this machine. Am i eligible for International Warranty transfer with this ?
Alienware-Eimy
3 Apprentice
3 Apprentice
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May 9th, 2018 11:00
Hi @samar93,
You can send me a private message with your Service Tag so I can check your account.