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GavinG22
1 Message
0
991
April 6th, 2019 04:00
Hi all,
My M18x-R2 laptop boots till the logo goes away then I get nothing but a black screen and sometimes the cursor and hints?
Responses(3)
Alienware-Eimy
3 Apprentice
•
4.4K Posts
April 8th, 2019 08:00
Hi @GavinG22
This could be related to boot drive or Windows.
Enter the BIOS F2 and check the boot options. You can also try default settings.
Or a clean re-installation of Windows.
maltstan123
July 12th, 2020 15:00
I have the same issue, updated the BIOs and still having it. It randomly crashes to a black screen and no input accepted, have to hold in the power button to get it to reset.
Alienware Area-51 ALX 2006
5 Practitioner
3.1K Posts
July 13th, 2020 02:00
Run a ePSA to test your boot drives and ram.
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Alienware-Eimy
3 Apprentice
3 Apprentice
•
4.4K Posts
0
April 8th, 2019 08:00
Hi @GavinG22
This could be related to boot drive or Windows.
Enter the BIOS F2 and check the boot options. You can also try default settings.
Or a clean re-installation of Windows.
maltstan123
1 Message
0
July 12th, 2020 15:00
I have the same issue, updated the BIOs and still having it. It randomly crashes to a black screen and no input accepted, have to hold in the power button to get it to reset.
Alienware Area-51 ALX 2006
5 Practitioner
5 Practitioner
•
3.1K Posts
0
July 13th, 2020 02:00
Run a ePSA to test your boot drives and ram.