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April 6th, 2019 04:00

M18x R2, black screen

Hi all,

My M18x-R2 laptop boots till the logo goes away then I get nothing but a black screen and sometimes the cursor and hints?

3 Apprentice

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4.4K Posts

April 8th, 2019 08:00

Hi @GavinG22

 

This could be related to boot drive or Windows.

Enter the BIOS F2 and check the boot options. You can also try default settings.

Or a clean re-installation of Windows.

 

1 Message

July 12th, 2020 15:00

I have the same issue, updated the BIOs and still having it. It randomly crashes to a black screen and no input accepted, have to hold in the power button to get it to reset.

5 Practitioner

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3.1K Posts

July 13th, 2020 02:00

Run a ePSA to test your boot drives and ram.

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