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m15 R1, gpu fan not working
guys my gpu fan for the m15 R1 is suddenly stopped working after cleaning and applying thermal paste! i didn't do or touch something else
then the laptop did a self test and showed an error for the gpu fan doesn't respond...0511 code
then i tried swapping it with the cpu fan and it spins normally! but for its shape can't be swapped!
so motor is good
did a RTC reset , clearing cmos...reflashing bios...
nothing helps!
the cpu fan is stuck at max to cool the device..... what shall i do?
thanks
Alienware Area-51 ALX 2006
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July 29th, 2020 06:00
Can you feel airflow coming through the GPU heatsink when the gpu fan was installed? Try setting the fan speed to full speed and check if both shoot air out. If the gpu one doesent, it's a gpu fan failure.
Darkangel007
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July 29th, 2020 07:00
Alienware Area-51 ALX 2006
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July 29th, 2020 08:00
I read the post again and you said the CPU fan stays at max to cool the device because the GPU fan stopped spinning.
But you then said that you tried to put the cpu fan in the GPU fan area which was pretty bad because both fans spin at different RPMs and get specific voltages that are delivered to it.
https://www.amazon.com/Cooling-Replacement-Dell-Alienware-AWM17-7219SLV-PUS/dp/B08BG29Q9P/ref=sr_1_8?dchild=1&keywords=M15+R1+gpu+fan&qid=1596035945&sr=8-8
Alienware Area-51 ALX 2006
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July 29th, 2020 08:00
Hey,
I don’t make prices but I spent $80 on my old Alienware 17 R1 fans and that was the gpu fan.
I looked online and found out that a BIOS update may fix the false positive error you keep getting when you restart the computer.
make sure to not turn it off when it’s updating.
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=0j8p0&oscode=wt64a&productcode=alienware-m15-laptop
Darkangel007
22 Posts
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July 29th, 2020 08:00
& 40$ for 1 fan 🤦🏻
Darkangel007
22 Posts
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July 29th, 2020 11:00
i confirmed before that the fan isn't faulty!
i can't figure what happened!
& i tried downgrading bios also!
Alienware Area-51 ALX 2006
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July 29th, 2020 13:00
No, update it to the latest version because dell said that they “Fixed it” so I’d try that. My Alienware 17 R4 GPU fan still works but in the ePSA it said it doesn’t respond even though it’s blowing air.
Darkangel007
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July 29th, 2020 14:00
I reflashed 4 times The last 4 bioses, still The error triggers fail safe mode which spins the other fan (cpu) at max speed and it never goes down to at all even if the temps are Low!
Awcc doesn't change thing!
I'm fed up actually been Troubleshooting for 12 hours.
Alienware Area-51 ALX 2006
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July 29th, 2020 14:00
Have you used a manual program to set a fan curve profile?
Why can’t you set the fans at quiet mode inside the command center?
xiaomei
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July 29th, 2020 18:00
If you are sure that there is no problem with the GPU fan, and other methods have been tried to no effect, you can go to the repair shop to find the cause faster.
Alienware Area-51 ALX 2006
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July 29th, 2020 19:00
But he did say the fan works fine, it’s a false positive and it’s a waste of $40 bucks to get a new one let alone what’s going on right now and the labor costs for fixing the laptop.