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June 15th, 2020 20:00
m15 R2, ethernet port flap is broken
There is a small flap that opens up for ethernet cables. One of the ethernet cables got stuck and while trying to get it out, I broke this small flap. The laptop is still under warranty so how would I get this fixed?
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jphughan
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June 15th, 2020 21:00
@btkc If you have a warranty agreement that includes accidental damage protection, which is optional, then you contact Dell Support to start a case. If you don't have accidental damage protection, then I can't be sure, but my guess would be that it wouldn't be covered.
btkc
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June 15th, 2020 22:00
yes i do have accidental