Just got my Alienware m15 a couple of days ago. I immediately installed an NVMe m.2 SSD in to the secondary slot. It works great, but for some reason causes an issue when clicking restart- it hangs at a black screen with the keyboard still lit. I have to force shut it down and do a clean boot. This only happens when I restart; not when shutting down or booting up. I confirmed that it's an issue between the SSD and the computer, when taking out the SSD and restart works normal. Anyone else experience this? It's a Corsair MP510 m.2 SSD.
Hi Guys I can confirm that my NVME Silicon power with Controller Phison E12 is hanging during the reboot process.
Please procceed with update of nvme controller https://forum.corsair.com/v3/showthread.php?t=188547
My silicon power nvme is using same controller as your mp510.
just take care with version that your disk is using if is 12.x you can update without wipe your disk but if is 11 your disk will be wiped during the update.
After update my m15 alienware can reboot normally.