Unsolved
19 Posts
1
9797
x17 R1, Windows 11 Pro, AWCC issue
I Just upgrade my x17 R1 to Windows 11 Pro. Currently having an issue with AWCC (Alienware Command Center). Unable to manage the light currently.
Unsolved
19 Posts
1
9797
I Just upgrade my x17 R1 to Windows 11 Pro. Currently having an issue with AWCC (Alienware Command Center). Unable to manage the light currently.
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Alienware Area-51 ALX 2006
5 Practitioner
5 Practitioner
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3.1K Posts
0
October 6th, 2021 10:00
Try running the application in compatibility mode and see if that helps.
Run Older Programs in Compatibility Mode in Windows 11/10 (smarttechnicalworld.com)
doremo
19 Posts
1
October 6th, 2021 18:00
Thanks for your sharing, i still prefer official update of the softwares
doremo
19 Posts
1
October 7th, 2021 01:00
Just to update, unable to manage to overclock and monitor the hardware from the command center also
DeathByKittens
2 Posts
1
October 7th, 2021 05:00
My R10 is having the same issue where CC keeps complaining that it cant set the right OC profile (though the ram profile takes according to the bios) and it can't read the temp of the processer.
DELL-Chris M
Community Manager
Community Manager
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54.9K Posts
1
October 7th, 2021 08:00
Updated = They added Windows 11 drivers!
doremo
19 Posts
2
October 20th, 2021 20:00
Just update the AWCC to version 5.4.7.0, AWOC 1.3.50.1360, and other related components, firmware upgraded to 1.4 from Windows Update OC and Thermal profile appears now, but OC profile display incorrect status, Im using Windows 11 Pro
mark5693
24 Posts
1
October 21st, 2021 01:00
Everytime you update oc control you need to uninstall oc first then install the newest update.
doremo
19 Posts
1
October 21st, 2021 06:00
Just try your solution, uninstall old version and restart, install new ver and restart, still the same problem
Alienware Area-51 ALX 2006
5 Practitioner
5 Practitioner
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3.1K Posts
0
October 21st, 2021 08:00
@doremo , @mark5693 , @DeathByKittens
Windows 11 never had anything made for it such as the command center. Its not going to work as 11 just came out. I would recommend you using speedfan to control fan speeds and monitor temperatures. OC can be done in the BIOS if your processor is unlocked.
DeathByKittens
2 Posts
1
October 21st, 2021 08:00
I came to a dell forum for a dell product for a dell solution.
Is Command Center just out of date and time to drop? Has anyone had any issues with msi afterburner on windows 11?
Alienware Area-51 ALX 2006
5 Practitioner
5 Practitioner
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3.1K Posts
0
October 21st, 2021 10:00
Just to mention again and by multiple people who used MSI afterburner on windows 11, It doesen't work very well and may crash when installed.
Symho1
1 Rookie
1 Rookie
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53 Posts
0
January 2nd, 2022 08:00
Hi, I have issues by AWCC: the first is the fan schedule write only CPU; the second is that tghe keyboard randomly blink when connected to my AW2721D by upstream cable.
crimsom
7 Technologist
7 Technologist
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6.1K Posts
0
January 2nd, 2022 11:00
Hi @doremo please use Revo Uninstaller Free to uninstall OC Controls & AWCC applications and its advanced scan to remove any remaining multiple files, folders, and/or Registry entries that were not fully removed from your Windows 11 system. Restart (not Shut Down) so that changes are saved to the OS.
Support for Alienware x17 R1, Drivers & Downloads now has Windows 11 update <ADMIN NOTE: Broken link has been removed from this post by Dell> AWCCv5.4.7.0 and OC Controls v1.3.54.1380 <ADMIN NOTE: Broken link has been removed from this post by Dell> that should reinstate all the functions that were available on Windows 10.
Alienware x15/x17 R1 System BIOS v1.5.0 supports Windows 11.
Dellx17r1
1 Message
1
February 25th, 2022 01:00
Hi everyone,
I currently have an Alienware x17 R1 , an open case with dell to resolve issues with AWCC that stopped working properly since windows 11,
Problem is the (fusion) overclocking features and CPU data visuals not functioning
I have been asked to take usual steps and informed that a previous version of AWCC would remedy the problem which it did ! but as soon I start the laptop up it reverts to latest AWCC revision and breaks again.
reverting to previous versions involves FULL removal of folders / components / reg entries etc
Dells next support action was to instruct me to backup data + reinstall windows, said it would take (me) about a day.
anyone else having issues with AWCC ? ? ?
FrancoDT
1 Rookie
1 Rookie
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6 Posts
1
February 25th, 2022 12:00
Yup, exact same problem on my m17 R3 as well as others with m15 and m51 systems that have upgraded the OC controls to the latest version 1.3.60.1380. Guessing that's your version now. Like you when I reverted to ver 1.3.54.1380 all was fine again but like you CC auto updates to the broken OC version again now. A lot of people waiting for a fix .
PS, I'm not going to jump through all kinds of hoops like reinstalling Windows etc. for Dells broken software update.