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doremo

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5 years ago

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doremo

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October 6th, 2021 07:00

x17 R1, Windows 11 Pro, AWCC issue

I Just upgrade my x17 R1 to Windows 11 Pro. Currently having an issue with AWCC (Alienware Command Center). Unable to manage the light currently.

  • A51-06

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    Posted October 6th, 2021 10:00

    Try running the application in compatibility mode and see if that helps.

    Run Older Programs in Compatibility Mode in Windows 11/10 (smarttechnicalworld.com)


    *NOTE: I am NOT a Dell employee, But I am a Community Rockstar*

    Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!

  • doremo

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    Posted October 6th, 2021 18:00

    Thanks for your sharing, i still prefer official update of the softwares

  • doremo

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    Posted October 7th, 2021 01:00

    Just to update, unable to manage to overclock and monitor the hardware from the command center also

     

  • 7116

    1

    Posted October 7th, 2021 05:00

    My R10 is having the same issue where CC keeps complaining that it cant set the right OC profile (though the ram profile takes according to the bios) and it can't read the temp of the processer. 

  • DELL-Chris M

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    Posted October 7th, 2021 08:00

    Updated = They added Windows 11 drivers!


    DELL-Chris M (old account)

    #IWork4Dell

  • doremo

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    Posted October 20th, 2021 20:00

    Just update the AWCC  to version 5.4.7.0, AWOC 1.3.50.1360, and other related components, firmware upgraded to 1.4 from Windows Update OC and Thermal profile appears now, but OC profile display incorrect status, Im using Windows 11 Pro

    Screenshot 2021-10-21 110317.png

  • mark5693

    24 Posts

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    Posted October 21st, 2021 01:00

    Everytime you update oc control you need to uninstall oc first then install the newest update. 

  • doremo

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    Posted October 21st, 2021 06:00

    Just try your solution, uninstall old version and restart, install new ver and restart, still the same problem

  • A51-06

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    Posted October 21st, 2021 08:00

    @doremo , @mark5693 , @DeathByKittens 

    Windows 11 never had anything made for it such as the command center. Its not going to work as 11 just came out. I would recommend you using speedfan to control fan speeds and monitor temperatures. OC can be done in the BIOS if your processor is unlocked.


    *NOTE: I am NOT a Dell employee, But I am a Community Rockstar*

    Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!

  • 2158

    1

    Posted October 21st, 2021 08:00

    I came to a dell forum for a dell product for a dell solution.

    Is Command Center just out of date and time to drop? Has anyone had any issues with msi afterburner on windows 11?