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August 27th, 2013 03:00

EMC Atmos 2.0 - Failed to initialize tenant

Hi there,

I installed and configured the evaluation copy of EMC Atmos 2.0. Everything seems working and I can access the web interface on MYSERVER/mgmt_login. When I logged in successfully I try to create a new tenant.

I go to "Create Tenant", choose "Authentication Source: Local", "Tenant Name: Test" and "UID Shared Secret Store Provider: LockBox". When I hit submit I got the message:

Error: Failed to initialize tenant.

Can someone give me a hint what is going wrong here or where to start to investigate the problem? Maybe some kind of logfile I could take a look into?

Thanks alot,

best regards.

5 Practitioner

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274.2K Posts

October 7th, 2013 03:00

Hi,

You will first need to make sure MDS (meta-data services) are running - rmsview -l mauimds. If any MDS are down, you will need to bring them up before you can create a tenant.

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