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January 9th, 2013 04:00

Avamar 6.1 license activation after expiration

Avamar Virtual Edition 6.1.0-402

Hi, I have a customer, who havent provided me with access to his sistem in time to provide license activation, so after a power loss on the server and system reboot, he have received license error.

I generated the license and had put to the server, made system reboot. Gsan didn't started after reboot.

There is dpnctl status and dpnctl outpoot int the attachement.

How can it be solved?

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2K Posts

January 9th, 2013 06:00

The system must be rolled back to a recent checkpoint in order to recover from a hard failure such as power loss. I would recommend opening a service request for this issue.

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137 Posts

January 9th, 2013 10:00

Because of the power loss failure you will have to do the rollback, i would recommend so stop all services, and then perform just the gsan start process, and when you get this done start the mcs, maybe you will need to restore the mcs, and then start it...

and then you can start the rest of services.... as ianderson mention it will be better if you open a case for this...

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