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January 25th, 2012 08:00

Avamar-Vmware doubts

Hi all,

This is my Environment,

Vmware:  4.1.0 update 1 (348481)

Avamar server: 6.0.1-65

Avamar Proxy: AvamarVmImageProxy-linux-6.0.101-65

I have two problems with Backup and Restore,

a.- When I run image backup, it doesn´t work, because of this message in the avamar log

2012-01-25 16:41:56 avvcbimage Error <12016>: vmx file is suspiciously small (under 30 bytes), please examine the log on the Avamar Administrator for root cause analysis

2012-01-25 16:41:56 avvcbimage Error <9760>: Backup of VM metadata failed.

If I use parameter x22=8192 works ok

b.- When I run Restore, I have these results


     1.- Restore to original virtual machine

                     Works OK

      2.- Restore to a different virtual machine


foto_restore_2.bmp

      3.- Restore to new virtual machine. it is clear why the backup did not copy the vmx file from vcenter.

foto_restore_3.bmp

Thanks in advanced

Best regards

121 Posts

January 25th, 2012 09:00

Are the VMs inside vAPP or something? X22=8192 skips vmx file from backup so that’s normal

January 30th, 2012 11:00

Hi,

Sorry for the delay in responding, the VMs are not in vAPP.

Thanks

121 Posts

January 30th, 2012 11:00

Try to download vmx file yourself from vSphere client usind datastore browser and see if that fails so that you way know where the problem is.

121 Posts

January 30th, 2012 12:00

Ensure you have selected all datastores in Administration> Edit each proxy> select all datastores.

January 30th, 2012 12:00

Hi,

ok, i will see the file.

On the other hand, when i restore to different vm, avamar shows me "proxy not found", but if i restore to original vm it works ok, any idea about this issue?

Thanks

February 2nd, 2012 03:00

Hi,

Thanks for your help

I have one only proxy and I have checked all things that the guide for vmware suggests, but Avamar show me tha same error 30901 "FAILED TO INITIATE A BACKUP OR RESTORE FOR A VIRTUAL MACHINE BECAUSE NO PROXY WAS FOUND TO SERVICE THE VIRTUAL MACHINE."

I can´t understand why i can restore to original vm and when i try restore to a different existing vm, avamar show this error.

Best regards

70 Posts

June 9th, 2012 09:00

Hi Sameer .Martin

Are you able to rstore with out any issues ? are you still not able to find the soluiton?

June 11th, 2012 00:00

Hi Deepu83,

I have installed ESXi 4.1 Update 2 Build 502767 and it fixed the problems

Best regards

38 Posts

January 31st, 2014 00:00

Hello, i have this problem too:

2014-01-31 08:38:43 avvcbimage Error <12016>: vmx file  is suspiciously small (under 30 bytes), please examine the log on the Avamar Administrator for root cause analysis (Log #2)

2014-01-31 08:38:43 avvcbimage Error <9760>: Backup of VM metadata failed. (Log #2)

2014-01-31 08:38:47 avvcbimage Error <9768>: Avtar exited with 'code 163: externally cancelled' (Log #2)

Avamar Administrator 6.1.2-47

Avamar Combined Proxy-linux-sles11_64-6.1.102-47

vSphere 5.5.0

355 Posts

January 31st, 2014 04:00

Hello,

To understand different causes for this issue and solution/workaround, please refer to following link -

https://community.emc.com/thread/101335

If you are unable to resolve issue after going through this thread, please open a SR with EMC support to get this issue resolved.

Regards,

Pawan

498 Posts

January 31st, 2014 10:00

1) have your VCenter guys check to see if this server needs to have its snapshots consolidated.  (I get that issue every now and then)

2) in administaration go find your proxy - edit it.  Verify there is a checkmark next to all datastores.  If the other machine you are trying to restore is in a different VNX and your proxy has not been told it has access to the VNX it won't work.  Also go to the groups tab and check them all - say ok.


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