Can't browse Oracle Database from Avamar GUI

thanks for your reply

here is the output

bash-3.00$ ./avoracle --browse

ld.so.1: avoracle: fatal: libstdc++.so.6: open failed: No such file or directory

Killed

Thank you.

Please get avoracle browse command output, oratab file and tnsnames.ora file:

./avoracle --browse

There are a couple of libraries missing:

libstdc++.so.6 =>        (file not found)

libgcc_s.so.1 =>         (file not found)

Could you run the previous find command to search them?

find / -name libstdc++.so.6

find / -name libgcc_s.so.1

ldd avoracle

libpthread.so.1 =>       /lib/libpthread.so.1         libsocket.so.1 =>        /lib/libsocket.so.1         libnsl.so.1 =>   /lib/libnsl.so.1         libdl.so.1 =>    /lib/libdl.so.1         libz.so.1 =>     /usr/lib/libz.so.1         libsec.so.1 =>   /lib/libsec.so.1         libproject.so.1 =>       /usr/lib/libproject.so.1         libstdc++.so.6 =>        (file not found)         libm.so.2 =>     /lib/libm.so.2         libgcc_s.so.1 =>         (file not found)         libc.so.1 =>     /lib/libc.so.1         libmp.so.2 =>    /lib/libmp.so.2         libmd.so.1 =>    /lib/libmd.so.1         libscf.so.1 =>   /lib/libscf.so.1         libavl.so.1 =>   /lib/libavl.so.1         libsecdb.so.1 =>         /lib/libsecdb.so.1         libproc.so.1 =>  /lib/libproc.so.1         libpool.so.1 =>  /usr/lib/libpool.so.1         libdoor.so.1 =>  /lib/libdoor.so.1         libuutil.so.1 =>         /lib/libuutil.so.1         libgen.so.1 =>   /lib/libgen.so.1         libcmd.so.1 =>   /lib/libcmd.so.1         librtld_db.so.1 =>       /lib/librtld_db.so.1         libelf.so.1 =>   /lib/libelf.so.1         libctf.so.1 =>   /lib/libctf.so.1         libxml2.so.2 =>  /usr/lib/libxml2.so.2         libnvpair.so.1 =>        /lib/libnvpair.so.1         libexacct.so.1 =>        /usr/lib/libexacct.so.1         /platform/SUNW,SPARC-Enterprise-T5120/lib/libc_psr.so.1         /platform/SUNW,SPARC-Enterprise-T5120/lib/libmd_psr.so.1

Solaris Version

SunOS devbla 5.10 Generic_142909-17 sun4v sparc SUNW,SPARC-Enterprise-T5120                    Oracle Solaris 10 9/10 s10s_u9wos_14a SPARC      Copyright (c) 2010, Oracle and/or its affiliates. All rights reserved.                             Assembled 11 August 2010

Oracle Version

BANNER -------------------------------------------------------------------------------- Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - 64bit Production PL/SQL Release 11.2.0.1.0 - Production CORE    11.2.0.1.0      Production TNS for Solaris: Version 11.2.0.1.0 - Production NLSRTL Version 11.2.0.1.0 - Production

Avamar Version

7.1.0-370

after I create soft link to file

avoracle start to working but if I run with oracle user I got this

bash-3.00$ ./avoracle --browse avoracle Info <16787>: vardir = /opt/AVMRclnt/var/clientlogs avoracle Info <7383>: Browsing started ... avoracle Error <7273>: Couldn't open /var/opt/oracle/oratab 13 avoracle Info <7958>: browse returning with 0 items

when use root user I got this

root@devbla # ./avoracle --browse avoracle Info <16787>: vardir = /opt/AVMRclnt/var/clientlogs avoracle Info <7383>: Browsing started ... avoracle Info <7958>: browse returning with 0 items

open oratab file I got this.

root@devbla # cat oratab # # This file is used by ORACLE utilities.  It is created by root.sh # and updated by the Database Configuration Assistant when creating # a database. # A colon, ':', is used as the field terminator.  A new line terminates # the entry.  Lines beginning with a pound sign, '#', are comments. # # Entries are of the form: #   $ORACLE_SID:$ORACLE_HOME: : # # The first and second fields are the system identifier and home # directory of the database respectively.  The third filed indicates # to the dbstart utility that the database should , "Y", or should not, # "N", be brought up at system boot time. # # Multiple entries with the same $ORACLE_SID are not allowed. # #

what's next ?

Thank you.

find / -name libstdc++.so.6

/usr/sfw/lib/sparcv9/libstdc++.so.6 /usr/sfw/lib/libstdc++.so.6 /opt/AVMRclnt/lib/libstdc++.so.6 /opt/AVMRclnt/lib64/libstdc++.so.6

find / -name libgcc_s.so.1

/usr/lib/AdobeReader/Adobe/Reader8/Reader/sparcsolaris/lib/libgcc_s.so.1 /usr/sfw/lib/sparcv9/libgcc_s.so.1 /usr/sfw/lib/libgcc_s.so.1 /opt/AVMRclnt/lib/libgcc_s.so.1 /opt/AVMRclnt/lib64/libgcc_s.so.1

So it's mean required lib is here but it can't execute right ? sorry to ask this because I'm not familiar with Solaris system.

Please advice.

Thank you again

./avoracle --browse --debug --verbose

But at this point I would suggest you to open a support ticket so we can help you out.