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15 Posts
0
1245
Event Code = 644
Hello All,
I am configuring avamar monitoring, I created custom profile for server events and started with all errors and warning checked. Then I gradually deseleced eventcodes that are not important from the server health point of view. I am getting event code 644 few times a day and I am wondering if it needs attention and some troubleshooting. Here is full notification event i am getting:
Event Code = 644
Event Date/Time = 01/09-08:00:32.00000
Event Type = WARNING
Event Severity = PROCESS
Event Summary = servmain::lmopen failed to connect Software Source = DPN:Unknown Hardware Source = Administrator Server = Administrator Server version = 6.1.0-402 Avamar Server = Avamar Server systemid = Avamar Server version = 6.1.0-402 Event Data = Entry key = message Entry value = servmain::lmopen failed to connect Entry key = time Entry value = 07:00:32.22793 UTC Entry key = thread Entry value = srvm-457855603#srv:419 Entry key = code Entry value = 0644 Entry key = type Entry value = WARN Entry key = date Entry value = 2013/01/09
Thanks,
Andy
Sandeep_Sinha
307 Posts
1
January 9th, 2013 01:00
Hello,
It seems that LM is not running correctly and so unable to connect to GSAN.
Please check if LM service is running using these commands :
service lm status
ps -eaf | grep lm
Also, check if lmaddr is set correctly to the IP address of the utility node:
avmaint config --ava | grep lmaddr
A_ndrzej
15 Posts
0
January 9th, 2013 04:00
Thanks the service was stopped, i started it. No idea what is the purpouse of Login Manager. I didnt notice that someting is not working without it running. Any idea where I could find some documentation that is describing this (and other) avamar services?
A_ndrzej
15 Posts
0
January 9th, 2013 07:00
Thank you very much.
Sandeep_Sinha
307 Posts
0
January 9th, 2013 07:00
Login manager is used when external authentication(AD, LDAP) is set up for Avamar. Without login manager, Avamar can only use its internal authentication.
You may check Avamar product security guide to know about LM :
https://support.emc.com/docu39169_Avamar-6.1-Product-Security-Guide.pdf?language=en_US