Start a Conversation

Unsolved

This post is more than 5 years old

949

October 21st, 2010 00:00

Exchange message level issue

Hi everyone;


We're currently using Avamar Datasore 2tb
software version is 5.0.3.29 (sp3)


when we start a backup by exchange message plug-in
after a few mins backup activity look like running but no data flow.
when we check the agent logs we got
avtar Info <7644>: Server(server.domain.com) not responding (possible network congestion?) (300 seconds)
this line keep going like (2400 seconds.... 2700 seconds....)

we have search couple of solutions and we got found this :
https://solutions.emc.com/emcsolutionview.asp?id=esg116165
wich says this is a bug and patch with sp3 solved the issue, but we already using SP3

anyone got any idea ?

50 Posts

October 21st, 2010 15:00

Oh ok.

So this means you have configured to backup the Exchange Database, have you also configured to backup message level?

what exchange version are you backing up?

I have the documentation if you don't already have it.

25 Posts

October 21st, 2010 15:00

its over lan ..

and i can backup exchange DB (not message level) on same server without a problem

50 Posts

October 21st, 2010 15:00

I have had this error occur before.

Might be worth actually looking at the network usage.

Is it over WAN or LAN?

50 Posts

October 21st, 2010 15:00

It seems that we have the same document. I can still send it to you via email .. its 1.8mb

So it is reporting some progress bytes before it fails?

I had the same issue but I was backing up at database level.

It happened once, but the next time it ran ok.

Hope somebody else in the forum can shed some light. Better yet log a support call.

25 Posts

October 21st, 2010 15:00

yes u right..

its backing up some MB before fail..

thank you for try to help me Chris..

25 Posts

October 21st, 2010 15:00

yes.. i configure both of ..

exchange 2003 ..

i got docs about exchange db and message level ..

but i like to see your docs... how u can send me ?

strange think is message level backup is starting ..and backing up around 50-100 mb ...

after than its start this issue

No Events found!

Top